We currently deliver to addresses in Hong Kong and Macau. We may be able to ship to other countries in SE Asia or can put you in touch with a Harney and Sons distributor in your country. If you are located outside of Hong Kong and Macau, please contact us at firstname.lastname@example.org for advice on shipping to your country or for local contacts. Please note that we cannot ship to addresses in Mainland China.
You will receive your order within 2-3 business days, excluding Sundays and other public holidays. Our team will pack your order on the same day*, if not, the nearest business day and dispatch right after. During peak periods such as before Christmas and Chinese New Year, please allow extra time for your order to reach its destination.
*for orders placed before 16:00, Monday to Friday only.
If your order require same-day delivery, an additional fee will be charged. Our customer service team will contact you shortly after your order confirmation.
|Destination||Order Total (HKD)||Shipping Fee (HKD)|
|$300 or above||FREE|
|$1,200 or above||FREE|
We use local delivery service and each parcel has its own tracking code. If you have not received your order within 7 days, please contact us via email or phone so that we can trace the order for you. The parcel usually arrive on time, occasionally the delivery time might take longer than normal.
HOW WE PACK
Waste reduction is a big part of our green mission. We reuse our carton boxes as much as possible, not only could we reduce the use of new boxes, they help us pack smart because the size is custom-made according to our tins and boxes! If you wish to have your order packed in a new box (and with a special note card), just leave us a comment before check-out, we are happy to help. Thank you for supporting us! :)